Return and Exchange Policy

At Nest Official, we want you to be completely satisfied with your purchase. If you're not, we’re here to help.

1. Returns

   • You can return products within 5 days of receipt, provided they are unused, in their original packaging, and with the receipt or proof of purchase.
   • Please contact us at via chat to initiate a return.

2. Exchanges

   • Exchanges are accepted for defective or damaged products. If you need an exchange, please send us a request at via chat.

3. Refunds

   • Once we receive your returned item, we will inspect it and notify you of the status of your refund.
   • Approved refunds will be processed within [5-7 business days] and credited back to your original method of payment.

4. Return Shipping

   • Customers are responsible for the cost of return shipping unless the product is defective or incorrect.